The Swap Feature

The in app "Swap" feature is an awesome way for our users to easily swap one coin for another.

• Open a wallet and then choose "Swap". Alternatively, you find the same in the "Quick options" menu.
• Select from each drop-down, the coin you would like to swap "From" and "To".
• Adjacent to the first drop-down, enter the amount which you intend to send. You will be presented with an approximation of what you may potentially receive (keeping mind that the end result may have a different outcome).
• Now it's as simple as clicking the swap button below and proceeding accordingly.

Note: The swap feature is based on liquidity and makes use of an "off shelf" and "exchange" system. The process can sometimes take a while to conclude (should the process not be completed within 12 hours, then please do contact Customer Support).

Users should always practice their own due diligence, paying close attention to the approximate rate prior to commencing the swap process. Although there are no quoted fees per se, users should factor in the actual transaction fees, and also keep in mind that there is indeed some "margin" included when making use of the service.

The associated transaction fees for Bitcoin and Ethereum can indeed be rather significant. The same of course holds true for Ethereum based tokens, which will require ETH for "gas" when swapping. Users may therefore want to monitor transaction fee/gas prices whilst practicing their own due diligence. 

https://etherscan.io/gastracker
https://txstreet.com